Cold Weather Rule
The Cold Weather Rule, in effect from October 15 to April 15 in Minnesota, governs how utilities handle disconnects; it does not prohibit them. We use the Minnesota guidelines for all members, including those in Wisconsin. We are prepared to work with members who are struggling to pay
their electric bill.
Touchstone Energy Community Award
Any civic organization or non-profit in ECE’s service territory is eligible to compete for the award if they’ve enhanced the quality of life in their community. Organizations are encouraged to submit an application, or applications can be submitted by others on behalf of a civic group or non-profit. The winning organization will receive $1,000.
Can you help us find these former members?
ECE is trying to find current addresses for former members to refund unclaimed Capital Credits. Download the Former Member List and if you know anyone listed and have their current address, please call 763-691-2001 or 1-800-254-7944, ext. 2001, and leave a detailed message.
RAM Utilities LLC has started testing poles on ECE’s system. The proposed areas of work are in
Kanabec, Pine and Chisago counties. Approximately 8,000 poles will be tested. The results provide
us with data we need to schedule pole replacement or maintenance.