For all residential account inquiries, please call Member Services at 1-800-254-7944 or contact us via SmartHub.
General business calls are answered Monday-Friday, 8 a.m.-5 p.m. Emergency and outage calls are answered 24 hours a day.
For business account inquiries, please visit the Business tab.
Language assistance is available. Please call 1-800-254-7944. Asistencia de idiomas disponible, llame al 1-800-254-7944.
To help us serve you better, please have the following information ready:
- Account number
- Address
- Account owner details
- Full legal name
- Birthdate
- Social security number
ECE Headquarters: 412 Main Ave. N., Braham, MN 55006
8 a.m-4:30 p.m., Monday-Friday
Payment Mailing Address: East Central Energy, PO Box 75530, Chicago, IL 60675-5530
Mailing Address: East Central Energy, PO Box 39, Braham, MN 55006
To use a convenient drop box to make your payment go to:
(Please allow up to 10 business days for the processing of payments made at ECE drop boxes.)
Braham, MN: ECE Headquarters
Finlayson, MN: ECE Finlayson Operations Center, 2200 Finland Ave.
Milaca, MN: ECE Milaca Operations Center, 270 10th St. NE
Superior, WI: ECE Superior Operations Center, 3617 Baumgartner Rd.