For all residential account inquiries:
Please call Member Services at 1-800-254-7944 or contact us via SmartHub.
If you are a first-time SmartHub user, you will need your account number to register for SmartHub.

Language assistance is available, please call 1-800-254-7944. 
Asistencia de idiomas disponible, llame al 1-800-254-7944.

In case of a power outage please call 1-800-254-7944.

East Central Energy's Business Accounts Specialists have one job — finding members ways to save money. 
Our Energy Experts are on hand to help members find energy-efficient solutions and to explain money-saving programs. 

They can help you:

  • Make sure you are not missing out on rebates

  • Understand how EnergyWise® off-peak programs work

  • Find efficient solutions for your energy needs

  • Answer questions about energy

Call 1-800-254-7944 to speak with the Business Accounts Specialist for your service area
or contact us via SmartHub.

If you are a first-time SmartHub user, you will need your account number to register for SmartHub.

ECE Headquarters: 412 Main Ave. N., Braham, MN 55006
8 a.m. to 4:30 p.m., Monday - Friday 
Milaca front office: Permanently closed

Payment Mailing Address: East Central Energy, P.O. Box 75530, Chicago, IL  60675-5530
Mailing Address: East Central Energy, P.O. Box 39, Braham, MN  55006

To use a convenient drop box to make your payment go to:
(Please allow up to 10 business days for the processing of payments made at ECE drop boxes.)

Braham, MN: ECE Headquarters

Finlayson, MN: ECE Finlayson Operations Center, 2200 Finland Ave. 

Milaca, MN: ECE Milaca Operations Center, 270 10th St. NE

Superior, WI: ECE Superior Operations Center, 3617 Baumgartner Rd.