If a tree being pruned or removed is located close to your home's service wires, it may be necessary for safety reasons to temporarily disconnect your power. If so, you will be notified in person or by door card of when the disconnection is expected to take place and how long it will last.

Sometimes a property owner wants to perform - or hire a private contractor to perform - tree pruning or removal not related to our vegetation management efforts. In such cases, safety requirements established by the Occupational Safety and Health Act of 1970 (known as OSHA Requirements) for the tree care industry must be followed. This is particularly important when tree work takes place near electric lines and equipment. In such cases, safety guidelines may require power lines to be temporarily disconnected until the work is completed. To help in such situations, East Central Energy offers a Temporary Disconnect Service at your request.

To request a temporary disconnection, please contact us. Or call your East Central Energy cooperative at the toll-free number below. Either way, please contact us several business days in advance. Be sure to specify the street address where the disconnection is needed and the time frame requested. We'll conduct an on-site inspection and, if necessary, set up an appointment to provide the temporary disconnection. If the disconnect or reconnect occurs outside of regular operating hours a fee will be charged.

East Central Energy 1-800-254-7944