October 2011
ECEhas been alerted to a telephone scam that could
be affecting our members.
Recently, a member in Braham
reported that she received a call, supposedly from
her electric company, saying that she hadn’t signed
her check when she mailed in her payment. The caller
asked the member for a credit card number so her
payment could be processed.
In this case, the member
recognized the scam because she does not pay her ECE
bill by check. She was also suspicious because the
call came on a Sunday. She did not provide any
information to the caller and reported the incident
to ECE.
Please do not share or confirm
personal information with anyone over the phone. If
you receive a call from someone claiming to
represent ECE, ask for their name and then call ECE
at 1-800-254-7944 to confirm if the call is
legitimate.
Telephone calls attempting to
defraud consumers should be reported to local law
enforcement and to the Federal Trade Commission,
1-877-382-4357, or
www.ftc.gov.